Have any of you ever found yourself the recipient of a particularly bad haircut? No, I mean REALLY BAD.
Really, REALLY, bad.
Well, would you like to hear about my own personal experience with just such an issue?
I got a gift card to a local salon for Christmas. This is not the salon that I usually go to, but it is one that I had gone to in college, and I had always had a good experience. So, when I finally decided that it was time to stop looking like I had crawled out a jungle (phrase stolen from Liz) (I last got my hair cut in EARLY NOVEMBER, yikes) I made an appointment at the salon for yesterday afternoon.
Let me preface this by saying that I’m not really all that picky about hair cuts. (See: last cut in early November.) Yes, I like expensive hair products, and I like my hair to look nice, but in general, well – I’ve had good cuts and so-so ones, and I’ve lived with all of them. My hair is straight, and pretty thick, and can look fairly decent with a minimum amount of hair-wrangling, so the absolute best cut is not really critical to my style.
So I arrived at the salon yesterday excited to get a bit of a trim. When I arrived at the salon, my hair was straight, angled in the front (ill-advised side-swept bangs of several hair cuts ago almost grown out), hanging to about an inch below my shoulders, and basically all one length. Here is what I asked for, pretty much verbatim:
“I’d like to keep it at about shoulder length, so if you maybe trim off about 3/4 of an inch, that would be good. Also, I’m looking to avoid ‘triangle-head’ so I’d like a suggestion to keep some of the bulk out of the bottom. I don’t want a lot of layers, but if you could take out some of the heaviness at the bottom I’d really like that. I really don’t want more than this much (holds up fingers, showing about an inch of space) between the start of the quasi-layers and the bottom of my hair.”
Yes, I used the term ‘quasi-layers’. Am geek. But also pretty descriptive, I think. What I described might sound kind of boring, but I think I was pretty clear about what I did and DID NOT want.
Here is what happened:
Sit down in chair, and experience the most painful combing process of my life. Um, hello, how about I would like to leave with my scalp in one piece, thank you very much.
Snip. Snip snip snip.
Hmmm. This lady is not the chattiest hair dresser in the world. But to each her own.
However, the lack of chattiness somehow made me suspicious, so I was watching like a hawk. And that is how I saw the lady pick up and lop off A GIANT CHUNK OF MY HAIR.
She then paused and took stock of the situation. And then proceeded to cut a lot of hair off of my head.
(I honestly don’t know what I was doing at this point other than sitting in horror and playing the part of a mute. I was so shocked that I couldn’t even speak up, and I know, I KNOW, that I should have said something immediately, but it was pretty clear that something had to be done to cover up the giant lopped off section. I really wish I had said something immediately, but it’s kind of difficult when you are in the middle of it.)
Finally, it was time to start blow drying, and I kept trying to convince myself that it wasn’t that bad. Except… that once she started drying she had to stop TWELVE times (I counted) to pull out the scissors and fix things, because… my hair was completely crooked. The left side was about an inch longer than the right, and all of the layers (THE ONES THAT I DID NOT ASK FOR AT ALL) had these strange straggly pieces that she had missed while cutting them.
Here is what I ended up with:
My hair is very definitely above my shoulders and I have tons and tons of layers which start around my ears. It refuses to lay flat and instead flips out in a manner that might be cute if it were not so completely horrifying to me that I ended up with THIS instead of, you know, what I very explicitly asked for.
Overall, this isn’t a completely bad style. I am willing to admit that even though every fiber of my being is screaming HATE because I am so cranky about the whole thing. I don’t have a mullet, and I actually think that the cut looks really similar to that choppy Katie Holmes bob that has been so popular recently. So it’s not like no one in their right mind would ask for this cut. It’s just that I DIDN’T ASK FOR IT.
That said, it is just not cut very well. The fact that she kept having to stop drying to fix her mistakes kind of backs that up. I keep finding pieces that are about an inch longer than the rest of my hair, and I really think that it would be easier to style (seriously, I usually spend 10 minutes on my hair including blow drying, and this morning I spent more than 20 just trying to get to state that made me not want to put on a damn hat and call it a day) and much better looking if it were just cut better.
Here is where you come in. I already know that I will be calling the salon once I get home from work to explain the situation (I can’t even begin to tell you what happened when I attempted to do this after the cut. All I’ll say is that my good friend Karma should be dropping a house on this lady’s head as I write this.) In addition to expressing my extreme displeasure, should I:
Ask that they immediately schedule me for an appointment with their best stylist to attempt to fix things. Attempt to have stylist make things less scraggly without taking off more length.
Simply ask for my money back, and that it be in the form of a check and NOT a gift card as I have no interest in going back.
Schedule an appointment with my regular stylist to have her attempt to fix things. (Only problem here is that it would cost a fair amount of money.)
Suck it up and wait a while for things to grow up before going to my regular stylist.
Something else entirely/some combination of the above.
Now, if you’ll excuse me, I really need to go put on a hat.